bd000 Privacy Policy — How We Protect Your Data

Your privacy matters to us. This policy explains exactly what data bd000 collects, why we collect it, how we protect it and what rights you hold over your own information.

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Effective Date:1 January 2026

Introduction

Who this policy applies to and how it governs the use of your personal data.

This Privacy Policy describes how bd000 ("we", "us", "the platform") collects, processes, stores, shares and protects the personal information of individuals who access or register on bd000.pro ("the site") and use any of its associated services, including the online casino, cricket betting, live card games, slot games and account management features. By creating an account on bd000 or by continuing to use the platform after this policy has been made available to you, you confirm that you have read and understood the practices described in this Privacy Policy.

This policy applies to all registered players regardless of which division of Bangladesh they are located in — whether Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur or Mymensingh — and to all visitors who browse the site without completing registration. We are committed to handling all personal data responsibly, securely and in a manner consistent with this policy. We recommend that you read this document in full and contact our support team if you have any questions before using the platform.

Summary: What You Need to Know
bd000 collects only the personal data required to operate your account, process payments and comply with legal obligations. We use SSL encryption on all data transmissions. We do not sell your personal information to any third party. You can request access to, correction of or deletion of your personal data at any time by contacting our support team via live chat. Cookies are used for session management and platform performance — not for cross-site advertising tracking.

Your Privacy at a Glance

Six key facts about how bd000 handles your personal information.

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Limited Collection
We only collect data that is directly necessary to provide and improve our services to you.
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SSL Protection
All data transmitted between your device and bd000 is protected by SSL encryption at all times.
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Never Sold
Your personal data is never sold, rented or traded to third-party advertisers or data brokers.
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Your Rights
You have the right to access, correct, export or delete your personal data. Contact support to exercise these rights.
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Cookies
We use essential session cookies only. No cross-site tracking cookies or third-party advertising pixels are used.
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Contact Us
Privacy questions can be sent to [email protected] or raised via live chat inside your account.

Information We Collect

The categories of personal data collected when you register, deposit, play or contact us.

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Registration and Identity Data
When you create a bd000 account, we collect: your Bangladesh mobile number (used as your primary account identifier and for SMS verification); a password of your choosing (stored in hashed form — we never store your raw password); and, where KYC verification is required, a copy of a government-issued identification document such as a national ID card or passport. We also collect the date on which you confirmed your agreement to our Terms and Conditions and the age declaration you made at registration, confirming that you are 21 years of age or above.
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Financial and Transaction Data
bd000 records all deposits and withdrawals associated with your account, including: the payment method used (bKash, Nagad, Rocket, Upay or bank transfer); the mobile wallet number or bank account identifier from which the deposit was made or to which the withdrawal was sent; the transaction amount in Bangladeshi Taka (৳); the date and time of each transaction (in Bangladesh Standard Time, UTC+6); and the transaction reference number. bd000 does not store your full bKash or Nagad PIN or any banking credentials. Payment processing is handled directly between your mobile wallet provider and bd000's payment processor.
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Device and Technical Data
When you access bd000, our servers automatically record certain technical information, including: your device type and operating system (e.g. Android or iOS); your browser type and version; your Internet Protocol (IP) address, which may indicate your general geographic location within Bangladesh; the date and time of each session; the pages or game categories you navigate to within the platform; and error or crash reports generated during your session. This technical data is used solely for platform maintenance, security monitoring and improving the quality of service. It is not used to build advertising profiles.
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Communications and Support Data
If you contact bd000 via live chat or email, we retain a record of those communications, including the date and time, the nature of your enquiry and the response provided. These records are retained for a minimum of 12 months to facilitate dispute resolution and service improvement. Live chat transcripts are stored securely and are accessible only to authorised bd000 support and compliance staff. We do not record telephone calls as bd000 does not operate a telephone support line.

How We Use Your Information

The specific purposes for which bd000 processes your personal data.

bd000 uses your personal data only for the purposes described in this policy. We do not process your data in ways that are incompatible with these stated purposes. The primary bases for processing your personal data are: performance of the contract between you and bd000 (i.e., operating your account and delivering the services you have requested); compliance with legal obligations (including anti-money laundering obligations and age verification requirements); legitimate interests in operating a secure and reliable platform; and, where applicable, your consent.

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Account and Service Delivery
Your registration data, device data and transaction data are used to: create and maintain your bd000 account; process deposits and withdrawals through your chosen Bangladesh payment method; verify your identity and age as required; deliver the games, betting markets and other services you have requested; send you important account notifications via SMS (such as deposit confirmations, withdrawal status updates and security alerts); and maintain the integrity and security of the platform.
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Security and Fraud Prevention
bd000 uses technical and registration data to detect and prevent fraudulent activity, collusion, bonus abuse, money laundering and other prohibited conduct. This includes automated monitoring of account activity patterns and, where necessary, manual review by our compliance team. If suspicious activity is detected, bd000 may suspend the account pending investigation and report the matter to relevant authorities as required by applicable law. Security monitoring is a legitimate interest that bd000 considers essential to the fair operation of the platform for all players.
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Promotions and Communications
Where you have not opted out, bd000 may send you promotional SMS messages about bonuses, seasonal offers (such as Eid promotions or BPL cricket season bonuses) and new game launches. Every promotional SMS includes a simple opt-out instruction. You can also manage your communication preferences at any time from within your account settings or by contacting our support team via live chat. bd000 does not send promotional emails to registered players; SMS is the sole direct marketing channel used.
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Legal and Compliance Obligations
bd000 is required by applicable law to retain certain categories of data for defined periods, particularly financial transaction records and KYC documentation. These retention obligations exist independently of whether you continue to use the platform or close your account. Where bd000 is required by a competent legal authority to disclose player data as part of a lawful investigation, bd000 will comply with that requirement and, where permitted by law, will notify the affected player.

Data Sharing and Third Parties

bd000 does not sell personal data. Third-party sharing is limited, controlled and always purposeful.

bd000 does not sell, rent or trade your personal data to any third party. Your information is shared only in the specific, limited circumstances described below. Payment processing: when you make a deposit or request a withdrawal, your mobile number and transaction amount are shared with your chosen payment provider (bKash, Nagad, Rocket, Upay or bank) solely to complete the transaction. bd000 does not share your full account details with payment providers beyond what is necessary for the transaction itself. Game providers: game software providers (including Pragmatic Play, Evolution Gaming, Ezugi and Microgaming) receive session data necessary to deliver and audit game rounds, but do not receive your personal identity information or payment details.

Legal and regulatory disclosure: where bd000 is required by a competent authority or applicable law to disclose player data — for example, as part of a financial crime investigation or a court order — bd000 will comply with that lawful requirement. In all such cases, only the minimum data required to satisfy the legal obligation will be disclosed. Responsible gaming partners: where a player has activated a self-exclusion or where bd000 identifies a player as potentially vulnerable, limited account status information may be shared with responsible gaming support organisations operating in Bangladesh, solely to facilitate access to appropriate support services.

We Will Never Share Your Data For Advertising
bd000 does not share your personal data with advertising networks, data brokers, social media platforms or marketing agencies. Your browsing behaviour on bd000 is not tracked for the purpose of serving you targeted advertisements on other websites or applications. The only promotional communications you may receive from bd000 are direct SMS messages sent by bd000 itself to your registered mobile number, which you can opt out of at any time.

Cookies and Tracking Technologies

How bd000 uses cookies and what you can do to manage them.

bd000 uses cookies — small text files stored on your device by your browser — for the following limited purposes: session management (keeping you logged in during an active session); security (detecting unusual login patterns and protecting your account from unauthorised access); platform performance (identifying which pages or game categories load slowly so we can improve them); and user preference retention (remembering display settings you have configured in your account). bd000 does not use third-party advertising cookies, social media tracking pixels, or cross-site behavioural tracking of any kind.

You can control or delete cookies through your browser settings at any time. Disabling session cookies will prevent you from logging into your bd000 account, as session cookies are technically necessary for the login function to operate. Disabling performance cookies will not affect your ability to use the platform but may result in slower performance on certain pages. bd000 does not use a cookie consent banner because we only deploy cookies that are strictly necessary for the platform to function — no consent-based tracking cookies are set.

Data Security and Retention

How bd000 protects your data and how long it is kept.

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Security Measures
bd000 employs the following technical and organisational measures to protect your personal data against unauthorised access, disclosure, loss or destruction: SSL (Secure Sockets Layer) encryption on all data transmissions between your device and our servers; password hashing using industry-standard cryptographic algorithms (plain-text passwords are never stored); access controls that restrict access to personal data to authorised staff only, on a need-to-know basis; regular security audits and vulnerability assessments of the platform infrastructure; and secure, encrypted data storage for all KYC documentation. While bd000 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security against all possible threats. You are responsible for keeping your own login credentials secure.
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Data Retention Periods
bd000 retains your personal data for as long as is necessary for the purposes for which it was collected, subject to any longer minimum retention periods required by law. As a general guide: account registration data is retained for the duration of your active account plus a minimum of 5 years after account closure; financial transaction records are retained for a minimum of 7 years from the date of the transaction, in accordance with standard financial record-keeping obligations; KYC documentation is retained for a minimum of 5 years from the date of verification or from the date of account closure, whichever is later; communications and support records are retained for a minimum of 12 months. After the applicable retention period has expired, your data is securely deleted or anonymised.

Your Data Rights

You have clear rights over the personal data bd000 holds about you.

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    Right of AccessYou have the right to request a copy of the personal data bd000 holds about you. Requests will be fulfilled within 30 days of receipt.
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    Right to RectificationIf any personal data bd000 holds about you is inaccurate or incomplete, you have the right to request that it be corrected.
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    Right to ErasureYou may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that override this right.
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    Right to Data PortabilityYou may request a machine-readable export of the personal data you have provided to bd000, in a structured, commonly used format.
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    Right to Withdraw Marketing ConsentYou may opt out of promotional SMS communications at any time, either via your account settings or by contacting support via live chat.
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    Right to Restriction of ProcessingIn certain circumstances you may request that bd000 restricts the processing of your personal data while a dispute or rectification request is being resolved.
How to Exercise Your Rights
To exercise any of the rights listed above, contact the bd000 support team via live chat inside your account, or send a written request to [email protected]. Please include your registered mobile number and a description of the right you wish to exercise. bd000 will respond within 30 days. We may need to verify your identity before processing your request to protect against unauthorised requests made in your name.

Children and Minors

bd000 is strictly for adults aged 21 and above. No data is knowingly collected from minors.

bd000 is strictly intended for adults aged 21 years and above. The platform does not knowingly collect personal data from any person under the age of 21. If bd000 discovers that personal data has been collected from a person under 21 — for example, through a false age declaration at registration — the account will be immediately closed, all balances forfeited, and all personal data associated with that account permanently deleted (subject to any legal retention obligations that prevent immediate deletion of financial records). If you are a parent or guardian and believe that a minor has registered on bd000, please contact our support team immediately via live chat so that we can take prompt action.

Changes to This Privacy Policy

How and when this policy may be updated.

bd000 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new legal requirements or improvements to our platform. Where a material change is made to this policy, registered players will be notified by SMS to their registered mobile number at least 7 days before the change takes effect, unless an urgent update is required for legal or security reasons, in which case the amendment may take immediate effect. The current version of this Privacy Policy is always available at bd000.pro/privacy-policy. Your continued use of the platform after an amendment becomes effective constitutes acceptance of the revised policy. We recommend bookmarking this page and checking it periodically.

Contact and Privacy Enquiries

How to reach bd000 with questions about this policy or your personal data.

If you have any questions, concerns or complaints about this Privacy Policy or about how bd000 handles your personal data, please contact us in one of the following ways: via the live chat feature inside your bd000 account (available 24 hours a day, 7 days a week, Bangladesh Standard Time); or by email at [email protected]. Please note that the email address above is displayed as plain text only and is not a clickable link. bd000 aims to respond to all privacy enquiries within 5 Bangladesh business days of receipt. If your enquiry relates to a formal data rights request (access, rectification, erasure or portability), please state this clearly in your message and include your registered mobile number so we can locate your account securely.

Privacy Contact
Email (plain text, not a link): [email protected]. Live chat: available inside your account 24/7 on Bangladesh Standard Time (BST, UTC+6). Response time: within 5 Bangladesh business days for privacy enquiries, within 30 days for formal data rights requests.

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